Technical assistance is available via email to webmaster@aloha.net. We will be happy to help with anything regarding our services including any system or network issues. Unfortunately, we do not have a Web development department so we cannot troubleshoot problems with HTML documents or debug scripts that are not related to our operations. If you require assistance developing your site, we can make a referral for you. Mahalo! Questions about your statement? For Oahu, please call 808.791.3000 or for outer islands and the mainland, call 800.733.5638. Also contact us via email at billing@aloha.net. Have a technical question? Chances are you're not the first. We've provided answers to several of the most commonly asked questions. You're probably going to find the answer you're looking for here, but if you don't, send us an email at webmaster@aloha.net. The FAQs have been categorized to make it easier to find your question and answer. General webhosting questions More details on HOL webhosting The basics Getting your HOL website started (password questions, HTML, FTP, SSL) Scripting Perl, Javascript, Java, CGI, SSI, and PHP Advanced Topics CyberCash(tm), Databases (mySQL), Password protected pages (.htaccess) Website Administration Statistics, logfiles, disk space eMail (POP accounts) Using and administering your domain's email. Domains, DNS, and the InterNIC General DNS questions, registering and transferring domains How to set up and manage your Postmaster Mail Manager Detailed instructions on how to configure and use your virtual mail host and how to configure various email clients for use with your domain-based mail accounts.