There are two ways to check your email:
 
Method 1 - Secure Web Browser

HOL has provided a web-based method to check your email. Just go to the Check Mail page to get started. You'll need to enter your whole email address (yourname@yourdomain.com) as the User Id.

To protect your privacy, we've restricted the web-based email access to encrypted connections only. If you don't have a web browser that can do SSL, you'll have to use Method 2.
 
Method 2 - POP or IMAP Client

Email can also be downloaded via the traditional POP or IMAP clients. Use these settings:

POP (or IMAP) server: mahiai.aloha.net SMTP server: mahiai.aloha.net Username: yourname@yourdomain.com Password: password

In addition to being able to create and delete email accounts in your domain, you can create email aliases, set up email forwarding, set up autoresponders, or create mailing lists. All of this can be done from the Mail Manager page.

For email passwords, you should ask the person at your company who is in charge of the "postmaster" account. They won't be able to tell you what your password is, but they will be able to change it.

All of these functions are accessed via our Mail Manager. Login using the following information:

Master Account: postmaster Domain Name: yourdomain.com Password: your postmaster password

From the main menu, you'll be able to create or modify POP accounts, change passwords, setup aliases, forwards, mailing lists, or autoresponders.

The Mail Manager is only available via an encrypted web connection. If your browser doesn't support SSL (most browsers do), you will not be able to manage your domain's email.

Mailing lists are managed through our Mail Manager. The mailing list name will be used in the address, such as list-name@yourdomain.com. Subscribers to your list are added and removed with the Mail Manager, too.

When creating mailing lists and distributing to subscribers, there are a few things to keep in mind. First, only distribute email to people who have opted into your mailing list. Commercial or bulk mail sent to people who have not requested it (UBE/UCE) is referred to as spam.

Second, be sure to include an easy way to be removed from the list with every email. This can be either a URL which allows unsubscription or an email address which receives unsubscribe requests. Be sure to respect requests promptly.

Third, be respectful of the Internet community. If you are unsure about the appropriateness of a mailing, feel free to submit it to abuse@aloha.net. It is important that you always include valid contact information in your mailing lists.

Spam is unsolicited commercial or bulk email (UCE/UBE). Most commonly it involves advertising adult sites or multi-level marketing scams, but technically any email a person receives from a person or company that they don't know or email they didn't ask for can be considered spam.

The online community generally disapproves of spam. One reason is that, in contrast to traditional mail, the cost of delivery is relayed to the recipient. Another reason is that the content of spam is generally offensive or questionable. While you feel that the content of a mailing you have sent out is unoffensive, others may disagree. This is why you should only use opt-in mailing lists (lists of people who have explicitly stated that they want to receive email announcements from you).

Please note that spamming from your HOL account is a violation of our Acceptable Use Policy and can result in cancellation of your service.

The best thing to do if you receive spam is to forward it to abuse@aloha.net. Do not respond to it. Be sure to include the expanded headers (generally you'll see some lines starting Received:). These are useful for the system administrator to track down the origin of the mail.

We have some spam prevention methods in place currently, and work to provide more protection from spam for you. Currently, we have RBL, DUL, and ORBS filters. These are respected lists of spam domains, which we query and use to reduce the amount of incoming spam.