Frequently Asked Questions
Domains, DNS, and the InterNIC
  1. What is DNS?
  2. What's involved in getting my own domain?
  3. What information from you do I need when registering my domain?
  4. What does it mean when someone "hosts" a domain?
  5. What's the difference between a .com, .net, and .org -- which ones can I get?
  6. Does my website have to be called www.mydomain.com?
  7. Can I have more than one website under mydomain.com?
  8. What do people mean by "forward" and "reverse" DNS?
  9. I keep reading about ICANN, IANA, ARIN, InterNIC, and Network Solutions, Inc. (NSI) -- what are they?
  10. Where can I find a list of registrars?
  11. Where can I find more information on DNS?


  1. What is DNS?
  2. DNS - Domain Name System
    DNS is a network of servers that translate host names like www.aloha.net into numeric IP (Internet Protocol) addresses like 204.94.112.37. Computers and routers on the Internet use these numeric IP addresses to communicate. Without DNS, we'd have to remember these numbers instead of URLs or host names.

  3. What's involved in getting my own domain?
  4. All you have to do is pick a registrar and register the name you want. Of course, it has to be a name no one's already using.

    Registration prodecures differ from registrar to registrar, but normally include the following:

    • You provide information about yourself and your organization.
    • You provide name server information.
    • You pay a fee.

    You will have to provide your Contact Info -- usually your name, physical address, phone number, and email address. There are usually three contacts you must provide -- an administrative contact, a technical contact, and a billing contact. We ask that you use us as your technical contact whenever we're hosting your domain. (see the next question for details.) This Contact Info will be publicly available on the Internet.

    You will have to provide name server or DNS information. This information will be entered into the global network of DNS servers so that any device on the Internet can find your website and email servers will know where to send your email. (see the next question for the name server information, or the question after that for more details.)

    Your registrar will charge you to register your domain, even if you are a non-profit organization. The amount varies from registrar to registrar and will also depend on how long you want to keep your domain. You will have to visit the different registrars for more details.

  5. What information from you do I need when registering my domain?
  6. We normally ask that you register us as your technical contact. Our contact "handle" is HN2644-ORG Our contact information is:

        HOL Network Operations (HN2644-ORG)             hostmaster@ALOHA.NET
           Hawaii Online
           737 Bishop St. Suite 1900
           Honolulu, HI 96813  US
           (808) 791-1000 Fax- (808) 791-3119
          

    You will also need our DNS server information:

    hostname
    inoa01.aloha.net
    inoa02.aloha.net
    IP address
    64.75.176.66
    64.75.176.12
  7. What does it mean when someone "hosts" a domain?
  8. All domains on the Internet need to be hosted somewhere. When we "host" your domain, it means we will keep your domain's IP address information on our DNS servers. This IP address information is critical for devices on the Internet to find your website, and for email servers to know where to send your domain's email. By using our DNS servers' information when registering your domain, you're telling the world where this critical information about your domain is kept. Domain hosting is included with your HOL web site.

  9. What's the difference between a .com, .net, .org, -- which ones can I get?
  10. Traditionally, dot-coms (.com) are used for for-profit companies, dot-nets (.net) are used for organizations involved in Internet infrastructure, and dot-orgs (.org) are used for non-profit organizations. There are no rules, however, that state it must be this way. If you can get one, there's no technical reason why you can't get them all (unless, of course, someone's already using it).

    There are other TLDs (Top Level Domains) like .mil, .edu, or .gov. These are reserved for military, universities, and goverment institutions, respectively. There are also international TLDs that end in a two-letter country code, like .uk, .us, or .jp. Some registrars will let you register a domain in some international TLDs, but for the most part, you're limited to .com, .org, and .net.

  11. Does my website have to be called www.mydomain.com?
  12. No, but that's traditionally how it's done. Nearly everyone will expect to find your website at www.mydomain.com, so you may lose many visitors if you use an unconventional URL.

  13. Can I have more than one website under mydomain.com?
  14. Yes. There are two ways to do this. Let's say, for example, you have a main site for your customers, and you want a second site for your vendors (a B2B site). Your customer site would be called www.mydomain.com (since this is where the general public would expect to find your site.)

    If you wanted your B2B site to be called http://b2b.mydomain.com, it would be a completely seperate website. It would have its own username and password, its own logs and statistics, and you'd have to pay for it as another website.

    If you wanted to avoid the cost and complications of having another website, you could simply make your B2B site a directory off your main site. Its URL would be http://www.mydomain.com/b2b, and it wouldn't cost anything extra.

  15. What do people mean by "forward" and "reverse" DNS?
  16. Forward DNS translates hostnames like www.aloha.net to IP addresses like 204.94.112.37. Reverse DNS translates IP addresses like 204.94.112.37 to hostnames like www.aloha.net. The forward and reverse information isn't kept in the same database (as you might expect), so forward and reverse information may not always match.

    As humans, we really only use forward DNS because we memorize domain names, not IP addresses. Machines, however, use reverse DNS all the time, most commonly as a fundamental security precaution. If you can send email from only certain computers or only to certain places, or if you are unable to download US-only encryption software, you are probably having a reverse DNS problem.

  17. I keep reading about IANA, ARIN, ICANN, InterNIC, and Network Solutions, Inc. (NSI) -- what are they?
  18. These are organizations that oversee certain aspects of the Internet. You can learn more about each organization by visiting their website:
     
    IANA

    Internet Assigned Numbers Authority - Check out their website, particularly their FAQs.
     
    ARIN

    American Registry for Internet Numbers - Check out their website, particularly the About ARIN page.
     
    ICANN

    Internet Corporation for Assigned Names and Numbers - For more information, visit their website.
     
    InterNIC

    For more information, visit their website.
     
    Network Solutions, Inc.

    For more information, visit their website.

  19. Where can I find a list of registrars?
  20. You can find a list of accredited registrars at the InterNIC's site.

  21. Where can I find more information on DNS?
  22. The best way to learn more about DNS is to do a search for "dns" on any popular search engine, like Google, HotBot, or Yahoo!. If you don't find anything helpful, try these links:


     
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